What HelpWire’s customers say
A Solid Free Remote Tool
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
Fantastic product!
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It’s designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
An Excellent Tool for Zero Cost, but Falls Short
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Solid remote desktop, needs mobile support
The interface is straightforward, so I can quickly connect to clients’ devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I’m in the middle of solving a client’s issue.
Fast and easy remote support
HelpWire really stands out for me because it’s free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.